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Organisation of Year One A.C (After Covid19) Part 2/2

The Organisation of Year One A.C (After Covid19) Part 2/2

Credit to : Koh Ching Lan
Head of EUC, Net One Asia Pte Ltd

In this post, we continue on to Part II of The Organisation of Year One – A.C (After COVID19), as to how Net One Asia’s Workstyle Innovation (WSI) practice looks at 3 key services capabilities to give you the “Edge” in providing the Next Normal access services.  

#1 – Rethink : Methods of Connection from Remote 

Think Lightweight – Micro Tunnel Services 

As more remote access becomes a cornerstone of working culture or the new normal, a traditional full-device VPNs access will have its limitation. VMware Micro Tunnel technology provides an alternative to compliment traditional full VPN access.  

Innovating into establishing connectivity at an application level, instead of on a per-device basis. When an authorized app launches, VMware Tunnel establishes a silent connection for seamless and secure access. 

Micro Tunnel Per-App VPN  

Per-App VPN allows you to configure traffic rules based on specific applications. When the VPN is configured, it connects automatically when a specified app starts and sends the application traffic through the VPN connection, but not traffic from other applications. With this flexibility, your data remains secure while not limiting device access to the Internet at large.  

By setting specific applications to start and use the VPN connection, only the traffic from those apps will use the VPN and not all other devices traffic. This logic allows you to keep corporate data secure while reducing the bandwidth sent through your VPN. 

#2 – Rethink : Delivery and Interaction of Applications and Data 

Think VPN-LESS – Digital Platform Services 

The fast evolution landscape of critical business applications has created a challenge to IT in terms of managing applications under a unison interface and securing the access to these apps. On top of itwith the proliferation of various types of devices, implementing a one size fits all based on traditional EUC technology will not be advisable.   

The word: “VPN-LESS” does not mean Full-VPN device access is inappropriate. It is to rethink the approach, to better deliver both apps and data due to the increasing adoption of SaaS, Web-based applications in a digital mobile work culture. Fundamentally, it is to rely less on VPN to grant access to corporate resources.    

VMware Workspace ONE is VMware’s digital workspace solution. It is a digital platform that delivers and manages any app on any device by integrating access control, application management, and multi-platform endpoint management. Workspace ONE is built on the unified endpoint management (Workspace ONE UEM, formerly known as AirWatch) technology that integrates with virtual application delivery (VMware Horizon) on a common identity framework. The platform enables IT to deliver a digital workspace that includes the devices and apps of the business’s choice, without sacrificing the security and control that IT professionals need. 

Consumer Simple Enterprise Secure 

Unified Apps Catalog A single interface where your users will “see” all the various applications type even legacy applications. VMware Workspace One UEM classifies applications as internal, public, purchased, and Web and you upload applications depending on the type end-users can get password-less single sign-on to a catalog that provides them access to virtually any app. This includes mobile apps, web apps, cloud apps, and Windows apps.  

Provide easy access to all the apps your end users need to do their job either through a catalog available through a browser or the Workspace ONE native mobile app 

 

Horizon ServicesVMware Workspace One Horizon services provides an alternative to remote terminal session. It not only provides an enterprise-class application publishing solution but also virtual desktop as well. And with its native Blast extreme display protocol, which is designed to be intuitive in terms of performance over corporate network. This helps IT to enhance its applications delivery services level which includes thick client applications.  

From IT administrator stand-point, VMware Horizon Service with its Image Management and App Volumes features helps to ease the management of fully patched operating system image, and the basic application load, and the respective patches, version control of your images. And having different user groups who need access to different applications. 

 

Content Secure Share VMware Workspace One Content Gateway provides a secure and effective medium for end users to access internal repositories like SharepointFileshare. 

It provides levels of access to your corporate content. Your end users can remotely access their documentation, financial documents, board books, and more directly from content repositories or internal fileshares. As files are added or updated within your existing content repository, the changes immediately display in VMware Workspace ONE Content. Users are granted access to their approved files and folders based on the existing access control lists defined in your internal repository. 

#3 – Rethink : Secure Trust of Remote Access 

Think Adaptive Based – Secure Access Control Services 

The shift from a common set of security policy to a more adaptive based approach stems out of necessity. The reality is the changes in workstyles with regards to how end users expect to interact with productivity tools, devices, and the apps that is increasing outside of corporate network wall requires a rethink to enable secure access to corporate resources. 

Universal Strong Authentication 

Who are you and can I trust you?  – The key step to secure the access of your corporate resources is to establish the identity of your user request and ensure they have the right authorization to access the requested resources. VMware Workspace One UAG can be configured to perform the initial user authentication itself. Its capability to support identity management provider user store, which does not necessarily have to be Active Directory.  

It has the capabilities of reverse proxy and support legacy web applications that still is using Kerberos authentication methods and bridge the identity protocol by converting SAML and or certificate based to Kerberos authentication. Hence utilising a more modern authentication method over an external connection to grant access to web application that is still using Kerberos authentication method. 

User Name & Password isn’t enough  – To gain a higher trust posture, VMware Workspace One UAG supports multi-factor authentication with the supported user authentication method that include: 

  • Active Directory domain password 
  • Kiosk mode
  • RSA SecurID two-factor
  • RADIUS via a number of third party, two-factor security-vendor solutions
  • Smart card, CAC, or PIV X.509 user certificates
  • SAML 

Its integration with 3rd party identity management provider to give a seamless SSO experience while enhancing the security access to all types of application. 

Contextual Access  

Dynamic & Granular Access Policy  It can be dynamic in determining the appropriate access policy for various connection request.  VMware Workspace ONE with its Workspace One Access combines identity and device management to enforce access decisions based on a range of conditions from strength of Authentication, Network Range, Location, and Device Compliance.  

It provides a powerful policy engine so that you can mix and match these inputs to make dynamic decisions on the level of access end-users get. This means that if you need to lock down access to sensitive data from remote users on unmanaged devices, you can do that in just a few clicks. But we go one step further. We provide the end-user workflow for endpoints to get into a state that results in compliance, and thereby access. 

Granular conditional access policies can be applied on a per-application basis to enforce authentication strength and restrict access by network scope or through any device restriction. 

Example: 

For Windows 10 and other devices, VMware Workspace ONE can apply device profiles that allow you to configure security settings that will keep devices secure (encryption, Windows Updates, etc), but also some features that will really improve the experience for end users (configuring Wi-Fi and VPN for example) 

Data ProtectionAdvanced data leakage protects against rooted or jailbroken devices, allow list, and deny list apps, open-in app restrictions, cut/copy/paste restrictions, geofencing, network configuration, and a range of advanced restrictions and policies. 

For Office 365, the integration with the Office 365 Graph API can manage the DLP settings across the suite of Office applications to ensure security. 

Preparing to be the organisation of year one A.C. begins right at the digital workspace domain. Let’s rethink the way Remote Connection is done, how Applications and Data is delivered, and enable an adaptive secure control of this access. Start to unify with VMware Workspace One UAG Technology to be the Edge Multi-Services Hub to provide a platform for your End User Computing services in this new normal. 

Contact Us for a scheduled Virtual Meeting to discuss your requirement! 

Net One Asia Workspace as a Service is a intelligence driven digital workspace managed service platform that simply and securely delivers and manages any application and desktop on any device by integrating access control, application management, and multi-platform endpoint management.

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Organisation of Year One A.C (After Covid19) Part 1/2


The Organisation of Year One A.C (After Covid19)

Credit to : Koh Ching Lan
Head of EUC, Net One Asia Pte Ltd

The Age Of The New Normal 

In this time of Post-COVID, many of us are thrusted into navigating the many changes that this pandemic has brought to the world. The challenges which the corporate organisations and businesses faced will no doubt evolved and their leadership roles will need to review the corporate responses that effectively address them. 

Eventually, we will be entering into the period of After COVID (A.C.) How will your organisation look like during then? What we want to drive out of this event is the impetus to accelerate digitalisation of businesses and the way people work, in addition to how businesses will be conducted remotely and digitally.     

Having IT to take the initial steps in respond to meet the demands of working from home during the lockdown period, is the norm during the beginning. Now, what will be your next steps to better support this new normal way of working (nWOW). 

Perhaps a rethinking process is in place to review the what’s next question so to better prepare and emerge from this trial into a more digitalised organisation. It is going to start right now in your workspace! 

Rethinking Remote Access  

Working remotely means that your organisation’s IT needs to provide a remote connection to allow users access into your corporate internal resources. Sound simple enough and the most common approach which fits such requirement is to utilise virtual private networks (VPN). However, if this be your mainstay for remote access. There will be a need to rethink how to enhance if not maintain performance, manageability, and security posture.  

Common challenges arises from just relying on full VPN for remote access: 

  • Network performance latency due to increase of VPN access connection consuming corporate network bandwidth.      
  • End User experiences degradation in situation of failed VPN connection due to latency, issue with VPN clients installed in End Point devices. 
  • Security control in relation to devices especially for external vendors who needs to access corporate resources that mainly are not managed by corporate IT. And difficulty in managing variant policies to control access.  

Let’s make one thing clear 

This is not to say that having full VPN for remote access is wrong, rather to imply that relying just on this method can limit your ability to respond adequately to service the new changes or demands as businesses evolved into a more digitalised environment.  

Digital Innovation a need or want? 

This new normal will not primarily occurs within the internal corporate network only. A significant portion will be from external as well as business applications and data that is increasingly resides out of organisation premises. 

A rethink process is in order on how to unify a diverse need in terms of devices, variant types of applications, residency of data for collaboration and secure control of access from external internet traffic.  

The time to innovate never bears such urgency to innovate the traditional work methods into a new workstyle.   

VMware Workspace One – UAG Edge Multi-Services Hub 

Unify at Proxy delivering multi-edge services 

Proxy services in the DMZ that provides connections inside organisation trusted network is the de facto set-up. The importance of this services accentuates even further as more connections is coming from remote. Utilizing VMware Workspace One – UAG technology. This becomes your unified platform for multiple edge services to provide secure access to your corporate resources. Such approach unlocked the limitation in terms of siloed services and enables you to have the flexibility to provide multiple services at the proxy edge.  

Net One Asia’s Work Style Innovation (WSI) practice looks at 3 key services capabilities to give you this “Edge” in providing the next normal access services.    

We will cover more about this in our next blog post Organisation of Year One AC Part II. 

Net One Asia Workspace as a Service is a intelligence driven digital workspace managed service platform that simply and securely delivers and manages any application and desktop on any device by integrating access control, application management, and multi-platform endpoint management.


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Secure Your Virtual Desktop

Secure Your Virtual Desktops

Credit to : Junichi Atsumi
Security Team, 1st Applied Technology Department, Business Promotion Division - Net One Systems Japan

An evolution is now stirring up attention in all industries due to COVID19 where now working from home is the new way to work, and the ICT technology for this is “Virtual Desktop Infrastructure” (VDI). 

By providing VDI solutions and DaaS services , Net One is contributing to Work Style Innovation in terms of promoting VDI and other solutions.

Why is VDI so popular from the security aspect? 

The reason is that you can enjoy the following benefits. 

Why is VDI so popular from the security aspect? 

Although information security countermeasures are being put in place by the separation of Internet connection as well as the business system environment; as well as the automation of isolating any possible malware, however, the environment could still be rendered helpless to guard against the possible targeted attack and will be impossible to retrieve any confidential information inside any PCs, laptops or business units.  
 
As a result, many local government authorities have introduced VDI into the organization, in order to create a stronger security defense.

What are the VDI challenges? 

VDI is a modern technology that is expecteto promottelecommuting.  

Although VDI is used in various environments such as via the Internet and closed networks, but security must be considered as there are employees who will be accessing the network remotely from potentially insecure connections.   

Therefore, by properly implementing the right authentication process, which is part of the measures against unauthorized access, will it allow the VDI to enhance the efficiency and performance of telecommuting employees, in addition to strengthening the security in the deployed centralized location. 

What is “authentication”? How will it enhance VDI? 

VDI is also based on password authentication (to determine if the person is an employee or not). In a VDI environment that can be accessed via the Internet, additional authentication (multi-factor authentication) should be considered on the assumption that “passwords could be compromised.” 

Multi-factor authentication is an authentication method in which a computer user will only be granted access upon successfully present two or more pieces of evidence to an authentication mechanism such as a password together with a smartphone fingerprint or face identification. 

What is a recommended solution for VDI? 

Here, we will introduce VMware’s Horizon as an example of VDI solution. 

For Horizon, a server called “Unified Access Gateway” (UAG) that accepts VDI access from the Internet is placed in the “Demilitarized zone (DMZ). This UAG server is included in the Horizon license and uses the Linux OS that stopped unnecessary services, so you can safely place it in the DMZ. 

VDI authentication is controlled via the UAG server. It supports multi-factor authentication such as a device for one-time passwords and security certificates, a reasonable solution that can strengthen authentication at a low cost.

When implementing multi-factor authentication using smartphone, biometric recognitions, keycards etc through one-time password authentication or certificate authentication, a frequently asked question is, “How do we reduce the operational load?“.  

For example, in order to use one-time password authentication, one-time password products (servers) are required. Besides the system administrator endthe user side will also have to load the issued one-time password each time. Potential hacking towards the one-time password through the smartphone can also happen 

A safer method of leaving additional authentication (multi-factor authentication) to the cloud is derived.  

With push authentication, push notifications are delivered to smartphones. Authentication will be complete just by tapping the notification, so the load of keying a one-time password can be reduced. 

Net One Asia Workspace as a Service is a intelligence driven digital workspace managed service platform that simply and securely delivers and manages any application and desktop on any device by integrating access control, application management, and multi-platform endpoint management.

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[INFOGRAPHIC] Is Your Environment Running at Full Potential?

Is Your Environment Running At Full Potential?

Get Your FREE vSphere Optimisation Assessment

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[INFOGRAPHIC] 5 Steps to Accelerate EUC Adoption

5 Steps to Accelerate EUC Adoption

Accelerating EUC Adoption
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[INFOGRAPHIC] Top 10 Reasons to Upgrade to vSphere 7

10 Reasons to Upgrade to vSphere 7

10 Reasons to Upgrade to vSphere 7
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Things to Consider When Building The New Workspace Using Virtual Desktops

Things to Consider When Building "The New" Workplace Using Virtual Desktops

Table of Contents

Watch for Hidden Cost

The most common underestimated costs are WAN and backend storage. When introducing VDI, additional load will be placed on the network. VDI can heavily tax a WAN link, depending on number of users and type of applications that users are running.

Sizing and capacity planning are critical factors when creating a VDI environment. Engage with us to help you with with sizing your VDI environment. 

Software Licensing Terms

Microsoft licensing is one key area that must be evaluated for VDI deployment, they have issued special licensing guidelines, the cost of the VDA license is included under your agreement. 

Microsoft licensing is complex even without virtualization, engage solutions providers and have them assist you. Licensing may well be the most troublesome aspect of your VDI project but it is not rocket science with someone who have done it before guide you along.

Is Data Security A Key Concern?

Travelex paid hackers $6million ransom for its stolen 5Gbs customer personal data.

The immediate answer is “YES”, it is important to add another layer of protection for your data to ensure it will never leaves the data center, even with user scattered around the globe, that makes VDI worth it all by itself. 

VDI not only can improve the security of data, corporate applications also can be siloed by leveraging multiple operating system instances or application virtualization. VDI in the data center manged by IT can be more reliably updated with antivirus signature files, patches and updates.

Subsription Based Model

Subscription-based models of Hyper-Converged infrastructure (HCI). Subscription-based model allows rapid deployment and configuration of the hyperconverged infrastructure (HCI) layer. 

Download Full VDI Whitepaper Now


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Building The New Workplace

Building The New Workplace

Table of Contents

Do you have this problems?!

Before you could continue reading this article, please ask yourself these questions;

  • How do you empower your workforce now that they are all sitting at home?
  • How do you minimize business disrupton
  • How do you enable your workforce to access corporate resource remotely?
  • How do you ensure the safety of your corporate data with your workforce 99% at home?

If these are the questions you or your organization is asking, the definition of workplace in the “The New Normal” has become a definition that everyone is trying to figure out what this exactly encompass.

Virtual Desktop Infrastructure (VDIs)

Virtual Desktop Infrastructures (VDIs): get “PCs” into the hands of your employees as if they are in office, get your remote workforce online in days not months, keep corporate data secured even though data is “exposed” into each of your workforce’s homes. If this resonates with your organization including this short list below:

  • Centralized management: to have a single pane of glass on all the devices in your organization

  • Quicker deployment of desktops: to be able to deploy desktops to users who are not in the office

  • Improved desktop security: to prevent data from being copied or leaked out

  • Improved business continuity and disaster recovery: that workers can still function and be productive from home

  • Migrate, upgrade, and patch the OS and applications with less downtime: especially when you do not get to see your users or the laptops/desktops in front of you

If you have all the checkboxes with WHY, then you are ready for HOW and WHAT needs to be considered before you jump on the bandwagon.

Employees to request to work from home

There are 5 groups of users which you will need to take care of before, during and after COVID-19.

  1. Current remote workers. They used to work remotely thus will require less attention as they would have been given the tools they required.
  2. Users who never work from home, but have corporate issued laptops. they probably have the right apps installed and meet the security requirements.
  3. Users who have never work from home (WFH) before, this is the “new” group which you have to decide whether to get them a corporate laptop, or use their own personal laptops. 
  4. Users whose job cannot be done from home. For example, finance, book-keepers, sales operations etc.
  5. Users who will still come into office or store front. Less for IT/MIS to worry as they are traditionally not users of any IT equipment. 

Now you can start considering the technologies that are available to meet the requirements of these personas. Now your ability to manage and troubleshoot user profiles will be a critical element to a good WFH strategy.

Does your organization have an existing virtual application or virtual desktop infrastructure

YES. If your organization has a VDI infrastructure, do you have sufficient licenses to cater additional 50-80% of your workforce having to WFH.

NO. But you can consider leveraging cloud elasticity and cloud burst across multi-cloud options.

User Experience and Expectations

The end user experience needs to be proactively managed and monitored to make sure the projected benefits of VDI result in more productive employees.

For the projects we have implemented, login times to be ½ a minute at a maximum in VDI environments, with 15-20 seconds considered average, and 5 seconds would be considered the holy grail of VDI.

BONUS

Considering VDI? 

A good VDI readiness assessment will crawl your network in advance of your VDI project and deliver a report on where your problem areas are before you start. Fill out the form below and we will send you the assessment right away!

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Why Business Continuity Plans Must Start With Security

Why Business Continuity Plans Must Start With Security

Table of Contents

Tony Jarvis

Tony Jarvis,

Cybersecurity CTO &
Executive Advisor, APJ

Remote Access, a security nightmare!

Consider how many of us rushed to prepare for BCP to stop the spread of COVID-19, this threat has impacted our work differently than what most business continuity plans are prepared to handle.

With most of us working from home at the moment, there are certainly a number of challenges involved with keeping business operations running. Unfortunately, a growing number of cybercriminals are seeking to leverage the current situation for their own gain.

Since January, we have seen approximately 51,000 websites registered using words relating to ‘coronavirus’. 31,000 of these were registered in the last two weeks alone. What is concerning is that security researchers have identified 13,000 of these as being malicious. The simple act of visiting one of these sites could leave a laptop or smartphone vulnerable to attack.

Security researches have identified approximately 13,000 malicious websites registered using words relating to coronavirus.

Increasing number in ransomware

Ransomware is also on the increase. If such attacks are successful, the victim finds that their files have been encrypted, and is asked to pay a ransom in order to get that access back. One cybersecurity business has observed a 4,000% increase in ransomware emails within their clients, and a 53% increase in phishing emails.

More than anything else, we are seeing that criminals are using COVID-19 as a lure. They are preying on individuals by pretending to be from legitimate entities who might approach them at this time, or otherwise convincing users to click on things that they shouldn’t be.

Mobile devices are part of the problem. Researchers at Check Point Software Technologies have found 16 different malicious Android apps, all masquerading as legitimate Coronavirus apps. Should users download these apps, they could have their banking logins and passwords stolen, receive intrusive ads, or have automated calls made to premium numbers that get charged to the victim’s phone bill.

The larger lesson we need to learn from this pandemic, is that our BCP needs to be agile enough to handle the new norm.

Security challenge for remote work

It’s easy to understand why such an increase in attacks is being observed. For many organisations and individuals, this is new territory. Most organisations do a pretty good job of protecting the devices inside their premises, but today we have majority of the workforce working remotely. This presents different challenges that need to be addressed.

For example, most of those users working from home today are connecting directly to the Internet when they are surfing the web. Those searches are not being routed through the corporate gateways where security screening would usually take place. The result is that without proper protections on those endpoints, they are left vulnerable to attacks.

The larger lesson we need to learn from this pandemic, is that our BCP needs to be agile enough to handle the new norm.

Luckily, protections are available. Traditional antivirus solutions are not effective against today’s sophisticated threats. What is needed is a comprehensive set of protections against malicious websites, phishing attacks, ransomware, and advanced malware.

SandBlast Agent is a complete endpoint security solution offering a fleet of advanced endpoint threat prevention capabilities so you can safely navigate today’s threat landscape. The 2020 NSS Labs Advanced Endpoint Protection Test awarded it an ‘AA’ rating for blocking 100% of threats across multiple categories

For mobile devices, SandBlast Mobile offers enterprise mobile security that protects against threats to the OS, apps, and network. Leveraging Check Point’s best-of-breed threat prevention technology, SandBlast Mobile offers the highest threat catch rate in the industry without impacting device performance or user experience.

SandBlast Mobile was awarded an “AA” rating for blocking 100% of threats across multiple categories.

How do you protect organizations against unknown malware, zero-day threats and targeted attacks, and prevents infections from undiscovered exploits? Or rather, how do you protect against your own user’s behavior?

Download 2020 NSS Labs Check Point End Point Protection Report

What you will get in the report:

  • Exploit protection rating
  • Ability to detect false positives
  • Resistance to threats using evasion techniques
  • Effectiveness against malware
  • Drive-by exploits from web browsing
  • Protection against social exploits


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Work Style Innovation – Quick Overview

Work Style Innovation - Quick View

While Covid-19 has pushed several knowledge-based job structures to accept workstyle innovation, an urgent challenge offers other small companies a chance to reconsider their culture in a much broader way. You have the ability to re-imagine the equilibrium between teamwork, productivity and collaboration and participate in a modern era of personal independence.

For an organization to continue to remain competitive, it is crucial that dynamic employees, of varying personalities and experiences, show their full potential, make reforms focused on their awareness of issues and not adapted from others, and strive to face challenges. These companies must improve the atmosphere and encourage the growth of human resources so that all employees can think and behave differently and take the initiative in creating progress.

As technological advancements have a significant impact on our daily life, the way we operate also needs to evolve now. Our workspace and work style is changing, thanks in part to enhanced teamwork, improved connectivity and the opportunity to access details from almost anywhere. The concept of workstyle innovation offers you a significant boost in your performance, makes you more productive, and you receive a plan for digitally handling traditional work processes. It’s time for people to start and enhance the culture of conducting their business and collaborating with their employees.

The importance of Workstyle Innovation 

It is essential to change the perception of each employee about his / her job and behaviours to break away from job practices that classify over time as a premise. The companies need to develop working conditions that promote flexible jobs at any moment, anywhere, to free up more flexibility for staff to spend with their family or pursue their learning, and to enhance efficiency through a better work-life balance.

The following are the key points of a workstyle innovation.

1. Digital Workspace 
Teleworking is now the business strategy of choice for several businesses who want to sustain their activities in the presence of the new coronavirus. The digital workplace is the core of work style innovation. Companies are rapidly building digital workspace to create a workforce that covers both physical and virtual domains productively. A fully digital workplace puts together software, information, knowledge and tools, which are customized to the position, place and activities of each specific employee.
 
While a digital workplace keeps workers more efficient, it also makes the company more flexible so that they can select the most suitable service and technologies. The digital workplace improves the functions, increases the flexibility, and optimizes the expenses of the company. The companies can digitalize business processes and everything that moves.
 
2. Tele-Working
A report from Getapp has identified that the remote working has been increased up to 400% in the last decade. The future of employment is gradually influenced by working remotely, which is quickly taking hold around the world due to the positive output it provides to businesses.  COVID-19 has also forced the companies and organizations to switch to remote working. Remote work provides an opportunity for businesses to adapt their way of operating sustainably and to gain the rewards over the medium and long term. Think of fewer working space, less traveling, less business visits, shorter breaks and better workplace focus.

 

3. Business Continuity
Business Continuity is the strategic planning and preparation conducted to ensure that the organization retains the capacity to perform its essential corporate activities during critical scenarios or natural disasters. It includes a formulaic sequence of risk management activities that tackle disasters.
 
The following are such disaster scenarios:
• Technological outages
• Supply chain disruptions
• Weather incidents, like hurricanes, floods, and tornadoes
• Breaches and cybersecurity events
• On-premise accidents
 
A travelers study has also indicated that there is no business continuity plan in 48% of the small companies. Still, more than 90% of these companies stated that they were ready and prepared.  During the COVID-19, International businesses need to be rational and strategic in their decision-making to maintain business continuity and develop company sustainability. They have to prioritize the health and constant participation of employees and reshape the business continuity strategy.
 
4. Human Resources
Human resource management plays a vital role in work style innovation for both small and large companies. This department undertakes more activities than just managing the open enrolment process once a year or managing the budget on a bi-weekly basis. Instead, HR establishes the strategies of a company and handles the worker-centred practices of the enterprise. It can add a significant contribution to the general management of the organization and the accomplishment of its targets and goals.  Human Resource management has to supervise the flexible work conditions and awareness-raising communications for employees during COVID-19, and enouraging the culture change and improvisation of instilling Workstyle Innovation. 
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