Empowering the Digital Workspace is Key to Your Digital Transformation Strategy

Based on many surveys conducted around the world, such as the Annual CEO Benchmarking Report 2019, recruiting and retaining the right talents is one of the biggest challenges for today’s businesses. Among the major contributing factors for this is that employee working habits have irrevocably changed over the years. For instance, many millennials (who make up the majority of today’s workforce), are now ranking work-life balance higher than financial compensation.

Digital transformation, on the one hand, explores the consumption patterns of the millennials, evident with the thriving of online shopping, e-wallets and delivery services; workstyle innovation is another critical business element, especially in talent management. Today’s employers need a paradigm shift of management style from control to empowerment – with objectives to ensure individual staff’s quality of work and promote team collaboration, while providing the flexibility of workstyle, in terms of choice of devices, where and when to work.

If a business is not transforming towards satisfying the needs of the new generation, who are more mobile and digitally sophisticated, it will risk losing out to competitors both in terms of business outcomes and attracting the best talent.

Traditional IT departments, as like old management, used to operate in a controlled environment consisting of standard-issued computers within a locked-down network. IT often introduced multiple point solutions from multiple vendors to cope with the ever-expanding user requirements, resulting in increasing complexities and demand for multiple skills. It is not uncommon for IT to manage at least five or more consoles to support a user and much of such operations are manual and isolated, without integration.

Many IT teams are struggling, in term of visibilities of assets and resources, with knowledge of multiple products and real-time reporting required for compliance.

In digital transformation, IT’s role is to enable flexible workstyle and simplify the user experience while ensuring a secure environment to protect data confidentiality and integrity. Today’s IT operations require modern IT management in order to ease complexities, automate processes and provide real-time intelligence reporting.

With an integrated digital workspace platform, you’re able to combine pivotal functionalities such as Mobile Device Management (MDM), Mobile Application Management (MAM), Mobile Content Management (MCM) and Mobile Email Management (MEM), to improve the whole working experience of your digital and mobile workforce from two different perspectives:

  1. For employees, a simplified and consistent workspace with the flexibility to access all the apps and data that they need anywhere, anytime, from any device.
  2. For IT departments, a centralised interface to securely manage the large disparate devices, applications and users with automation of manual tasks and real-time information.

When considering a digital workspace platform for your organisation, you should ask the following rudimentary questions:

  • Is your organisation considering digital transformation? Such as new sales channels or digital tools to improve employee productivity.
  • Does your organisation allow BYOD? Such as notebooks or mobile devices – do you have a BYOD policy?
  • Does your organisation allow flexible work? Such as flexi-hours or remote working – what and how to access the applications and data?

It’s important to note that not all digital workspaces are created equal and can provide these functionalities to your organisation. Workspace ONE is a great example of an industry-leading digital workspace platform that was designed to deliver and manage any app on any device.

The mobile workforce revolution isn’t some faraway, abstract concept; It is a reality for many ASEAN businesses today – regardless of whether IT departments like it or not. That is why organisations that are serious about embarking on a digital transformation journey are turning to digital workspaces to address the challenges that come with empowering a digital workforce.

To find out more about Workforce ONE, one of the leading platforms in the digital workspace and unified endpoint management tools for enterprises, click here.

*DISCLAIMER: This article was supported by Net One Asia. Net One Asia specialises in helping enterprises adopt remote-work culture, enabling staff to stay productive with a digital workspace environment.

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